At Naruka Herbal, we offer the highest quality herbal products. We understand that things might not go as planned sometimes, and you may need to consider a return. Due to the nature of our herbal products, we cannot accept returns or refunds.

We do not provide a return and refund policy after completely shipping the products and opening the parcel.

Here’s why:

Preserving Product Integrity: Herbal products can be sensitive to tampering and contamination once opened. To ensure the safety and efficacy of our products for all our customers, we cannot accept returns on opened items.

Hygiene Concerns: Similar to consumable products, we cannot accept returns on used herbal products for hygiene reasons.

We encourage you to carefully review product descriptions and ingredients before purchasing. If you have any questions about a particular product or its suitability, please don’t hesitate to contact our customer support team at narukahurbal.ggc@gmail.com. We’re happy to help you find the perfect product for your needs.

Thank you for being so understanding!

We are committed to providing you with the best possible experience. Please get in touch with us if you have any questions or concerns about this policy.